Thank you for shopping at https://gaurav.live/ . We strive to ensure customer satisfaction and provide clear guidelines for returns and refunds.
Return Policy
We offer a 2-day return window from the date of delivery.
Eligible for Return:
Items received in damaged or defective condition
Incorrect item delivered
Unused and in original packaging
Not Eligible for Return:
Items returned after 2 days of delivery
Products damaged due to misuse or negligence
To initiate a return, please email us within 2 days of receiving the product at BEENABHARDWAJ511@GMAIL.COM with:
Order ID
Reason for return
Photo/video evidence (if applicable)
Refund Policy
Refunds are processed and Credited within 7 business days after we receive and inspect the returned item.
Refund Process:
Once approved, the refund will be issued to your original payment method.
You will be notified via email once your refund has been processed.
Please Note:
Refunds may take 3–7 business days to reflect in your account, depending on your bank or payment provider.
Replacement/Exchange deliveries will be done within 3-7 Business days.
Shipping charges (if any) are non-refundable unless the return is due to our error.
Contact Information
For any questions about returns or refunds, contact us: BEENABHARDWAJ511@GMAIL.COM
Kindly add refund policy- Once the refund is approved, the amount will be credited to the original payment method within 7-10 business days
Shipping policy- The product will be delivered to you within 5-7 working days
Return policy- Return the product within 2-3 days. We will deliver the replacement within 5-7 days.